ϲʿ

The First International Hospital in Hanoi & Northern Vietnam

With a comprehensive range of International-standard specialist medical services, internationally-trained doctors, a state-of-the-art new hospital facility and advanced equipment, ϲʿ is widely acclaimed for the “First Class Healthcare” that our patients deserve.

ϲʿ (ϲʿ) was the first and only international hospital in Hanoi and Northern Vietnam when it opened in 1997. Today, it remains one of the leading international hospital serving local and foreign patients from the entire Northern Vietnam region with its new, state-of-the-art facilities, up-to-date medical equipment and most importantly, internationally trained doctors and healthcare professionals, able to communicate in multiple languages.

For over 25 years, ϲʿ has been dedicated to delivering “First Class Health care” for those who live and work in Hanoi and Northern Vietnam. Located in the central Dong Da District, ϲʿ offers a full spectrum of specialised medical care, fully consistent with international standards of safety, and quality as well as Vietnamese regulations, all in an integrated international style hotel-hospital facility for the best possible patient care.

“First Class Healthcare You Deserve”: Our Quality Guarantee

ϲʿ has earned multiple accreditations and awards, including a Medal of Merit and Courage from the French Government in 2003. We are very proud to have been one of the very first medical institutions in Vietnam to adopt the ISO 9001 quality management standard (QMS) in 2007. ISO 9001 is the most widely stablished quality framework worldwide, providing a proven foundation for an effective quality management system, focused on safety and quality of healthcare outcomes. This accreditation was continued to be certified with ISO 9001: 2015 in 2021 to include the hospital’s new and expanded facility and organisation.

Our hospital is renowned for our comprehensive range of European-style medical services, including A&E, diagnostic and consultative outpatient services, in-patient hospitalization services, maternity, pediatrics, surgical, interventional and internal medicine, diagnostic imaging, medical laboratory, telemedicine, as well as dental and orthodontic care, just to name a few.

ϲʿ is especially proud of its state-of-the-art operating theatre complex and central sterilization unit with dedicated post-anesthesia care units (PACU), all equipped with the latest international standard medical technology, facilitating an outstanding hygienic, safe and multi-disciplinary approach to surgery.

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Chronology

  • September 1997: Vietnam International Hospital established, as a joint venture between IMC Australia and Bach Mai Hospital Vietnam
  • September 2000: Converted from a joint venture into 100% foreign owned capital, adopting the French model of hospital care and renamed L’Hôpital Francais de Hanoi
  • 2007: Certificate of Quality Management System according ISO 9001
  • 2007 – 2012: Excellent Hospital Award granted by the Ministry of Health
  • July 2016: Start of the expansion project to increase from 68 to 170 inpatient beds.
  • July 2019: New 7 floor in-patients Building B comes into operation
  • April 2022: New Out-patient building with A&E/ Emergency & Consultations put into operation

Award & Accreditation:

No.

Award & Accreditation

Year

By

1

Medal of Merit and Courage

2003

French Government

2

Outstanding achievement in treatment and support to business community and businessmen

2005

Vietnam Chamber of Commerce & Industry

3

Award for Creation of unique Hospital Brand Identify

2006

Asian Hospital Management

4

Prestigious and Quality service award

2006

Vietnam Brand

5

Outstanding support to President Bush during his visit to Vietnam

2006

US Embassy

6

Quality Management System certified ISO 9001-2008

2007

International ISO Certification

7

Comprehensive Excellence Award

2007 – 2012

Ministry of Health

8

Excellent Award for Most Improved Local Hospital

2012

Asian Hospital Management

9

Certificate of Merit for service quality and customer satisfaction improvement

2015

Hanoi Municipal Department of Health

10

Achievement in promoting behavior and service attitude of medical staff towards customers

2018

Trade Union of Vietnam Health Sector

11

Quality Management System was continued be certified with ISO 9001: 2015

2021

International ISO Certification

12

5 Star Green Energy

2022

Hanoi Department of Industry and Trade

13

Second prize for Energy efficient building competition

2022

Ministry of Industry & Trade

Organization Chart:

chart

Facilities at ϲʿ

Y ta cham soc
The General Ward is located on the second level right in the heart of the hospital. It receives patients in medicine and surgery with 31 beds, including single, double and isolation rooms. Read more
ICU
The ICU has five beds supported by life care systems such as multi-functional monitoring, invasive and non-invasive ventilators, etc. Read more
Y ta cham soc
All patient rooms are equipped with medical functions (oxygen, suction, light, etc). Adjustable beds, bedside table, locker, TV, and telephones are in each room together with en-suite bath room with toilet, hand basin & shower. A bell call for nurses are located at the bedside and in each bathroom. Read more
Dich vu khoa nhi
Situated on the forth floor of the hospitalour pediatric ward was officially opened in January 2009 to provide hospitalized children with a dedicated space. Read more
Day care
Modern surgical techniques allow for shorter hospital stays. Many procedurescan be completed in less than one day. At ϲʿ you will be accommodated comfortably and prepared for your procedure on a reclinable chair with in-built headphones. Read more

Tree of Life Motto

The Tree of Life is a well-known symbol in Vietnamese culture, dating back to ancient times. It represents the connection among universe, inspiration, and development. Because of its seasonal growth and renewal, the Tree of Life has been a symbol of regeneration, hope and life.

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Working at ϲʿ

Join our Team! ϲʿ is a great place to work if you are one of the best medical professionals in Vietnam. We provide services to Vietnamese and International clients. ϲʿ has state-of-the-start medical technology, equipment and highly qualified medical professionals. We aim to provide the best quality care and service in Vietnam. If you think you would like to become one of our team, please click here. We would love to hear from you!

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Testimonial

My family has been receiving medical examination and treatment at ϲʿ for more than 3 years

Ms. Doãn Thị Kim Ngân - 27-02-2024

I really feel very satisfied with the hospital's medical team. ϲʿ is always the top choice for me. Thank you very much to the team of doctors and hospital staff who helped me during my inpatient treatment. Thank you!